Engaging in hard talks can feel uncomfortable and daunting. However, they are a part of work and life.

Whether it's addressing performance issues, resolving workplace disputes, providing critical feedback, or tackling personal matters, the ability to effectively handle sensitive topics is crucial to maintaining a positive and productive work environment.

Difficult conversations are just that… difficult! But there are certain strategies you can adopt to make them easier, and more importantly, effective! The key is to approach them with the right mindset, empathy, and preparation.

In this session, Sana Keshtkaran, executive coach & leadership consultant, will share a simple and effective feedback model for managing tough conversations in the workplace, including real-life examples.

This session will offer valuable insights and preparation strategies for a range of challenging workplace scenarios, including:

• Delivering constructive feedback

• Resolving conflict between team members

• Creating a feedback culture and a psychologically safe team dynamic

About your host - Sana Keshtkaran

Sana Keshtkaran is an Executive, Leadership and Career Transition Coach. She has 10+ years of experience working with global companies such as Meta, Airbnb, GitHub, GoPro on their human capital initiatives. Sana’s background is in industrial/organizational psychology and business analytics. Her clients range from startups in the Nasdaq Milestone Maker program to Fortune 500 CEOs, leaders, and teams. Through individual, group, and team coaching, she helps clients identify their blind spots and vicious cycles, and from thereon help them develop new mindsets and skills. As a result, her clients become better leaders and create high-performing innovative teams.