Have a question for HR Managers
Summary: Himanshu Rana, an independent contractor in employee wellness programs, inquired about the necessity of custom solutions versus standard ones. They referenced feedback from a friend in real estate who mentioned that many programs are generic and lack personalized human support, which may not satisfy HR managers. Ailén Perich expressed interest in this topic, asking about Himanshu Rana's experiences with client retention, particularly related to the dissatisfaction with bundled features. Himanshu Rana confirmed that being confined to unnecessary bundled features is a common frustration.
Hello guys,
I work as an independent contractor for employees wellness program, my question is do you guys really need custom solutions?
I asked this to my friend who have a real estate business and he told me most of contractual programs won't run for quite long as people mostly give cookie cutter programs with software without any human support and sometimes that it means it's good enough but not what HR manager really want?
So I want to know is it true? Like do you really go through this issue? 🤔
Ailén Perich
·2 weeks agoThis is such a relevant question for me right now, I'm researching
this exact space.
Curious about your experience specifically: when you've lost a deal
or a client didn't renew, was it more about the "cookie cutter"
feeling you mentioned, or something else entirely (price, timing,
internal politics)?
And on the flip side, when a program DID land well, what was
different about that one?
Himanshu Rana
OP2 weeks agoWell cookie cutter is the feeling is being stuck with a program that we are paying for even though we are not using some features just because it is the bundle that we have to go for no other options.
Ailén Perich
·2 weeks agoThat makes a lot of sense. Can you tell me more about that specific
situation, which program/vendor was it, and how did you end up
locked into that particular bundle in the first place?
Also curious, has anyone on your side pushed back or looked at
switching since then, or is it more of a "live with it" situation?